PACT Scoping Technique / Analysis: A Human-Centered Design Framework
PACT Scoping Technique / Analysis: A Human-Centered Design Framework The PACT (People, Activities, Contexts, Technologies) scoping technique is a fundamental framework in human-centered design (HCD) that helps designers analyse and understand the key elements of interactive systems. By breaking down the components of design into four core elements—People, Activities, Contexts, and Technologies—PACT provides a comprehensive structure for evaluating the interactions between users and technology. This article explores the PACT framework, its components, and how it supports designers in creating meaningful and effective interactive experiences. Components of PACT Analysis 1. People The "People" component emphasises understanding the users of a system. This involves gathering information about their characteristics, needs, behaviours, skills, motivations, and limitations. By gaining insight into the diverse user base, designers can ensure that the interactive systems are accessible and inclusive. Personas and empathy maps are often used tools to represent user characteristics within this component. Understanding people means [...]
